Testimonials & Endorsements from Our Clients

  • We’ve spent the last 4 years trying to get approval for a home, but with all the rejections from the banks, we became very discouraged. Cynthia worked with us in making suggestions that could correct our credit history and make it more appealing to lenders. She also came to meet us and spend time with us during our house inspection in the middle of one of the worst winter storms! Every little explanation and direction showed us that she was on our side and was helping us from beginning to end.
    Paul and Amanda Graumann

  • Hi Cynthia. Thanks for helping us out. We really appreciate it, both of us and little Ashlyne too.
    Harun and Nirmal Nasry

  • Thanks again for your work on our mortgage. It was a pleasant experience. I was truly a novice and you walked us through the entire process very well. I just received the final package from the lawyer yesterday, so it looks like everything is complete and in 35 years we’ll own a house!
    Kevin and Holly Williams

  • We had dealt with Cynthia when she worked with another firm and were so impressed with her knowledge and excellent work that when we were in the market again, we looked for her. She always educated us about our options, which was highly valuable to us.
    Tyler and Caitlin Brandon

  • Jason, We wanted to thank you for your dedication to our mortgage. We didn’t feel the amount of stress we could have if we didn’t have you on our team! Thanks for your contribution to the start of our lives together!
    Karla and Jason

  • Dear Cynthia, we appreciate all the work you did for us. It’s been a pleasure working with you. Thank you for helping us during this stressful situation. Also thanks for all your help with our friends, Jim and Arizona.We will definitely refer you to others when we hear of anyone needing assistance in this regard. Thanks again.
    Justin and Sally Seagreen

  • Took our first step today towards purchasing our first home! We were nervous and had a lack of confidence. We received the warmest of welcomes, and we were given total transparency with each step of the process. We were amazed with the wisdom, and caring culture of Balance Mortgages. They work well as a team, and gave us a tremendous amount of confidence!! We look forward to our relationship and our biggest investment ever with Balance Mortgages.
    Shane Macdonald

  • I can’t say enough good things about Ed and Cynthia at Balance Mortgages. This was our first home and they really helped us understand our mortgage, the steps we needed to take and the support to get us into our first home. They are both personal, while also providing the key details so that you enter your mortgage and home ownership with all that you need. I highly recommend them for your mortgage needs!!
    Joshua Lanes

  • Ed and Cynthia were incredibly helpful! From the moment we sat down in their office to the final email, they stayed attentive to our process and kept the steps simple and well explained. Their attention to detail was precise and they were patient with our many questions. I would highly recommend the Cherie team to anyone!!
    Heather Hayashi

  • I can’t thank enough to you guys for helping us to go through with our mortgage application. You have done so great to help us get our new home! To Cynthia and Edward.. you deserve more than 5 stars!
    Stacy Dee

  • It was the easiest, fastest and most fun mortgage application ever! Cynthia and Ed are both very professional and nothing seems to be impossible for them. Several times they have gone out of their way just to make sure all our files are up to date and correct, that we are well informed and comfortable with our decisions. They have arranged all our appointments for us, we knew we didn’t have to worry about anything, because all was well taken care of. Can’t be happier with their service!
    Robbie Zabos

  • I was referred to Cynthia by a friend. She responded to me very promptly via email (outside of typical business hours even) and arranged a phone call the next day. Cynthia spent time with me to gather the appropriate information and provided me with great information and perspectives regarding HELOCs, mortgages and interest rates. I’d highly recommend her and will happily use her myself in the future.
    Kimberly Chapman